The Bottleneck Is Not Your Team

The constraint moved to the top, and it is not a capability gap

There is a story going around that leadership teams have become the bottleneck on the transformation they are supposed to be leading. The story is correct about the location and wrong about the cause.

The instinct is to read a bottleneck as throughput. Too much arriving, not enough moving through. So the fix gets framed as speed: clear the queue, decide …